User testing agency
About the Course


Product Validation
Is your team developing a new product, adding a feature or making changes to an existing product?
There can be many reasons for wanting to validate the experiences surrounding your products, no matter whether that you are creating something new or just want to benchmark against your competition. By testing with real users in the right context, we can help you to go from assumptions to clear insights so you can make informed decisions about your product's design, features, and functionality, ensuring that it meets the needs and expectations of your target audience.
Our validation process consists of three core parts:
Scoping:
We work with our clients to create a comprehensive test plan that outlines clear objectives and details for the test.
Testing:
We handle all aspects of the testing process, including recruiting and managing testers, securing non-disclosure agreements and obtaining GDPR consent, as well as finding appropriate locations for the tests.
Experience insights:
After the testing is complete, we provide a report of key findings and video statements, including a root-cause analysis of any negative experiences and recommendations for improvement.